Because I complained on the web about their email response after inquiring about a refund, they “expelled” me and took away my first certification. And kept my $1,000. I was also in the middle of completing a 2nd course that I spent another $1,000 on, and they blocked me from finishing that. This company kept $2,000 of my money stating that I violated their agreement saying that I have to remain professional and not post certain things. I misunderstood the refund policy, and after sensing some sarcasm in their responses, the email exchange ended with a threat to keep my money and take my certifications if I kept replying to the email. In short, McAfee’s email basically told me to shut up and go away. At that point, I had to take things to the internet. The company found my posts. A few days later I got a letter notifying me that I was expelled and that they were keeping my money. I tried to improve myself by paying for these classes, and now I have nothing to show for it.
I discovered through online research looking into this company that ALL 5 STAR reviews that are written are actually generated by the CEO - Josh McAfee - they are 1 liners and are fake. He has the ability to produce fake purchase receipts to post non-existent people that ultimately generate 5 star reviews to sell his courses. Josh McAfee is not the well-known anti-virus company, McAfee. There are companies within the cyber security realm that do offer training. However, this one is not related to the proven and well-known company within the same name. Josh McAfee has posed as different people on REDDIT (OSINT-Guy, Cybercop 2020, Intel-Guy) and he has posted jobs for companies using ONLY his certifications - but checking with the actual company website or HR dept - it's not listed. Their HR did not have it - they know nothing about this company. He advertises that SAIC, CACI, SOCOM all use his training. I checked there as well. THEY DO NOT! Do your research! Worthless training!